Shipping Policy

Shipping Information

At NaturVibes, our goal is to provide you with the best shipping options – no matter where you live.
Every day we deliver to hundreds of customers worldwide and guarantee the highest level of reliability.

Processing Time

Before your package is shipped, we need 1–2 business days for:

  • Order confirmation & approval

  • Quality check

  • Packaging

For personalized products, processing may take a little longer (1–2 additional days).

Delivery Times

Once your package has left our international shipping center, the following delivery times apply (excluding customs delays):

USA

  • USA (USD $): 6–12 business days

Europe

  • Germany (EUR €): 6–10 business days

  • Austria (EUR €): 6–10 business days

  • Switzerland (CHF): 6–10 business days*

  • Belgium (EUR €): 6–10 business days

  • Bulgaria (EUR €): 6–10 business days

  • Denmark (EUR €): 6–10 business days

  • Finland (EUR €): 6–10 business days

  • France (EUR €): 6–10 business days

  • Greece (EUR €): 8–12 business days

  • Ireland (EUR €): 6–10 business days

  • Iceland (EUR €): 25–40 business days

  • Italy (EUR €): 6–10 business days

  • Croatia (EUR €): 6–10 business days

  • Latvia (EUR €): 6–10 business days

  • Luxembourg (EUR €): 10–12 business days

  • Netherlands (EUR €): 6–10 business days

  • Poland (EUR €): 6–10 business days

  • Portugal (EUR €): 6–10 business days

  • Romania (EUR €): 6–10 business days

  • Spain (EUR €): 6–10 business days

  • Czech Republic (EUR €): 6–10 business days

  • Hungary (EUR €): 6–10 business days

  • United Kingdom (GBP £): 6–10 business days

Other Countries

  • Australia (AUD $): 5–10 business days

  • Canada (CAD $): 8–15 business days

  • New Zealand (NZD $): 6–10 business days

*Note: Swiss customs may occasionally hold packages for several days. This can cause rare delays, but your package will always arrive safely.

Shipping Costs

  • Standard Shipping: Free for all orders within Germany, Austria, and Switzerland.

  • Premium Shipping: Includes insurance against loss, theft, or damage. If your package is confirmed as delivered by DHL but is lost or damaged, you will either receive a free replacement or a full refund from us.

Tracking Your Order

As soon as your package has been shipped, you will receive an email with your tracking number.
You can also track your order anytime here:

In some cases, orders may be shipped in multiple partial deliveries due to logistical reasons.